# How to reset your WeChat password

Category: Social
Domain: wechat.com
Reset URL: https://cs.help.wechat.com/hc/en-us/articles/11511329182095-Reset-Account-Password-through-friend-assistance
Source: https://joinrepass.com/reset/wechat-password/
Index: https://joinrepass.com/llms.txt
Facts verified: 2026-08-20

## Verified facts

Checked against WeChat's own documentation on 2026-08-20. Fields absent below are ones WeChat does not document, not ones we assumed.

| Field | Value |
|---|---|
| Reset starts at | https://cs.help.wechat.com/hc/en-us/articles/11511329182095-Reset-Account-Password-through-friend-assistance |
| Reset by email | yes |
| Reset by phone | yes |
| Old password required | no |

## Steps

1. **Open WeChat's password reset page** at https://cs.help.wechat.com/hc/en-us/articles/11511329182095-Reset-Account-Password-through-friend-assistance. This is where the "Forgot password?" link on the sign-in screen leads.
2. **Enter the email address or phone number on the account.** If you are not sure which address that is, search your inboxes for mail from wechat.com; the inbox holding those messages is the account email.
3. **Open what WeChat sends and follow it.** Depending on the route it is either a link or a short code. Both are single-use and short-lived.
4. **Choose a strong new password.** 16+ random characters, and never one used anywhere else.
5. **Store it somewhere sealed**: a password manager or encrypted vault, not a note and not a screenshot.

## Common problems

- **Previously linked accounts automatically unlink after password reset.** After using the new password to log in, all previously linked accounts are automatically unlinked and must be re-linked. (https://cs.help.wechat.com/hc/en-us/articles/11917130727439-What-to-Do-If-Forgot-WeChat-Password-and-Account-Isn-t-Linked-to-a-Mobile-Number-Email-or-QQ)
- **Recovery SMS expires if deleted.** If a user accidentally deletes the SMS containing the new password after a successful recovery, they must repeat the recovery process entirely. (https://cs.help.wechat.com/hc/en-us/articles/11917130727439-What-to-Do-If-Forgot-WeChat-Password-and-Account-Isn-t-Linked-to-a-Mobile-Number-Email-or-QQ)
- **Recovery takes up to 24 hours.** After submitting account recovery information, users receive an SMS within 24 hours with the approval result. (https://cs.help.wechat.com/hc/en-us/articles/11917130727439-What-to-Do-If-Forgot-WeChat-Password-and-Account-Isn-t-Linked-to-a-Mobile-Number-Email-or-QQ)

## Official WeChat links

- Password reset instructions: https://cs.help.wechat.com/hc/en-us/articles/11917130727439-What-to-Do-If-Forgot-WeChat-Password-and-Account-Isn-t-Linked-to-a-Mobile-Number-Email-or-QQ
- Account portal: https://cs.help.wechat.com/hc/en-us/articles/11635684938767-How-to-enable-account-protection

## Doing it automatically

Repass connects to Gmail once, finds the accounts you have, and runs this flow for you in your own browser. Passwords are generated on your device and encrypted before they are stored; Repass also holds a key that can unwrap the vault, so signing in is enough to open it. It pauses and hands over when a site asks for a CAPTCHA or a code.

https://joinrepass.com/install
