# How to reset your Smartsheet password

Category: Work & Tools
Domain: smartsheet.com
Reset URL: https://app.smartsheet.com/b/pwd
Source: https://joinrepass.com/reset/smartsheet-password/
Index: https://joinrepass.com/llms.txt
Facts verified: 2026-08-19

## Verified facts

Checked against Smartsheet's own documentation on 2026-08-19. Fields absent below are ones Smartsheet does not document, not ones we assumed.

| Field | Value |
|---|---|
| Reset starts at | https://app.smartsheet.com/b/pwd |
| Reset by email | yes |
| The email contains | a link |

## Steps

1. **Open Smartsheet's password reset page** at https://app.smartsheet.com/b/pwd. This is where the "Forgot password?" link on the sign-in screen leads.
2. **Enter the email address on the account.** If you are not sure which address that is, search your inboxes for mail from smartsheet.com; the inbox holding those messages is the account email.
3. **Open the reset email and follow its link.** Links are single-use and short-lived; if nothing arrives in a few minutes, check spam and confirm the address.
4. **Choose a strong new password.** 16+ random characters, and never one used anywhere else.
5. **Store it somewhere sealed**: a password manager or encrypted vault, not a note and not a screenshot.

## Common problems

- **Passwords must be at least 10 characters long.** Documentation states passwords must be at least 10 characters. Organizations may configure additional password requirements displayed as help text during reset. (https://help.smartsheet.com/articles/1987699-changing-resetting-your-password)
- **Password reset link may be invalidated if copied incorrectly.** If the password reset link from email is truncated or has additional characters appended, the link becomes invalid. Users must copy and paste the link exactly or restart the password reset process. (https://help.smartsheet.com/articles/1987699-changing-resetting-your-password)
- **Account lockout after failed login attempts requires password reset to unlock.** Exceeding login attempts with wrong password locks the account. Even the correct password will not work until the user resets their password via the forgot password page. (https://help.smartsheet.com/articles/1987699-changing-resetting-your-password)
- **Cannot reset password if SSO or company credentials are used.** Users signing in via SSO or company credentials must contact their System Admin for assistance resetting passwords, as the standard reset process does not apply. (https://help.smartsheet.com/articles/2480381-troubleshoot-login-issues)

## Official Smartsheet links

- Password reset instructions: https://help.smartsheet.com/articles/1987699-changing-resetting-your-password

## Doing it automatically

Repass connects to Gmail once, finds the accounts you have, and runs this flow for you in your own browser. Passwords are generated on your device and encrypted before they are stored; Repass also holds a key that can unwrap the vault, so signing in is enough to open it. It pauses and hands over when a site asks for a CAPTCHA or a code.

https://joinrepass.com/install