# How to reset your MapleStory password

Category: Gaming
Domain: maplestory.nexon.net
Reset URL: https://maplestory.nexon.net/Lottery/index.php?lpg_type=about
Source: https://joinrepass.com/reset/maplestory-password/
Index: https://joinrepass.com/llms.txt
Facts verified: 2026-08-20

## Verified facts

Checked against MapleStory's own documentation on 2026-08-20. Fields absent below are ones MapleStory does not document, not ones we assumed.

| Field | Value |
|---|---|
| Reset starts at | https://maplestory.nexon.net/Lottery/index.php?lpg_type=about |
| Reset by email | yes |
| Reset by phone | yes |
| The email contains | a code |
| Old password required | no |

## Steps

1. **Open MapleStory's password reset page** at https://maplestory.nexon.net/Lottery/index.php?lpg_type=about. This is where the "Forgot password?" link on the sign-in screen leads.
2. **Enter the email address or phone number on the account.** If you are not sure which address that is, search your inboxes for mail from maplestory.nexon.net; the inbox holding those messages is the account email.
3. **Enter the verification code** MapleStory emails you.
4. **Choose a strong new password.** 16+ random characters, and never one used anywhere else.
5. **Store it somewhere sealed**: a password manager or encrypted vault, not a note and not a screenshot.

## Common problems

- **Seven-day waiting period between email changes.** MapleStory enforces a minimum seven-day waiting period after changing your email before changing it again. (https://support-maplestory.nexon.com/hc/en-us/articles/4407674904340-Finding-Forgotten-Emails-Changing-Emails)
- **Account verification may fail after account inactivity.** If an account has been inactive for an extended period, the system may be unable to verify the information you provide during password reset, requiring you to contact customer support. (https://support-maplestory.nexon.com/hc/en-us/articles/4404679451412-Using-Account-Self-Service)
- **PIC system has been deprecated.** The Personal Identification Code (PIC) system has been removed from MapleStory; account security now relies on Two-Factor Authentication and email verification instead. (https://www.nexon.com/maplestory/news/all/16027)

## Official MapleStory links

- Password reset instructions: https://support-maplestory.nexon.com/hc/en-us/articles/360001131583-Changing-or-Resetting-Your-Password
- Account portal: https://maplestory.nexon.net/
- Account security: https://support-maplestory.nexon.com/hc/en-us/articles/115000639966-My-account-has-been-hacked

## Doing it automatically

Repass connects to Gmail once, finds the accounts you have, and runs this flow for you in your own browser. Passwords are generated on your device and encrypted before they are stored; Repass also holds a key that can unwrap the vault, so signing in is enough to open it. It pauses and hands over when a site asks for a CAPTCHA or a code.

https://joinrepass.com/install