# How to reset your Credit Suisse password

Category: Payments
Domain: credit-suisse.com
Reset URL: https://id.credit-suisse.com/
Source: https://joinrepass.com/reset/credit-suisse-password/
Index: https://joinrepass.com/llms.txt
Facts verified: 2026-08-20

## Verified facts

Checked against Credit Suisse's own documentation on 2026-08-20. Fields absent below are ones Credit Suisse does not document, not ones we assumed.

| Field | Value |
|---|---|
| Reset starts at | https://id.credit-suisse.com/ |
| Reset by email | yes |
| The email contains | a link |

## Steps

1. **Open Credit Suisse's password reset page** at https://id.credit-suisse.com/. This is where the "Forgot password?" link on the sign-in screen leads.
2. **Enter the email address on the account.** If you are not sure which address that is, search your inboxes for mail from credit-suisse.com; the inbox holding those messages is the account email.
3. **Open the reset email and follow its link.** Links are single-use and short-lived; if nothing arrives in a few minutes, check spam and confirm the address.
4. **Choose a strong new password.** 16+ random characters, and never one used anywhere else.
5. **Store it somewhere sealed**: a password manager or encrypted vault, not a note and not a screenshot.

## Common problems

- **Password is case-sensitive.** Password is case-sensitive. Ensure no leading or trailing spaces when entering credentials. (https://plus-static.credit-suisse.com/public/ECP/tutorials/faq_external.html)
- **Email address or Credit-Suisse ID accepted for reset.** Users can reset password by entering either their Email Address or Credit-Suisse ID on the reset form. (https://plus-static.credit-suisse.com/public/ECP/tutorials/faq_external.html)

## Official Credit Suisse links

- Password reset instructions: https://plus-static.credit-suisse.com/public/ECP/tutorials/faq_external.html
- Account security: https://www.credit-suisse.com/ch/en/service-support/security-privacy.html

## Doing it automatically

Repass connects to Gmail once, finds the accounts you have, and runs this flow for you in your own browser. Passwords are generated on your device and encrypted before they are stored; Repass also holds a key that can unwrap the vault, so signing in is enough to open it. It pauses and hands over when a site asks for a CAPTCHA or a code.

https://joinrepass.com/install